DIRTY GUT IS OFFICIALLY HERE! SHOP NOW! ➡️

FAQs

If you still have any questions, please feel free to email us at hello@dirtygut.com and we'll get back to you within the day.

Our chocolate

  • filthy good chocolate. gut friendly ingredients. dirt. company.

  • 70% dark chocolate, organic coconut sugar, probiotics, postbiotics, and natural vanilla. No junk.

  • Our dark chocolate is both dairy-free and gluten-free, though not certified. Always check the label if you’ve got dietary needs.

  • While our ingredients are individually Kosher certified, DIRTY GUT is not Kosher Certified. Check back soon for updates!

  • DIRTY GUT is dairy-free and gluten-free, but it does contain coconut. It’s also made in a facility that processes nuts and dairy. If you have allergies, check the label and decide what’s best for you.

  • Cool, dry place—no sun, no heat, no refrigerator. Pantry is perfect. Don’t leave it in your car unless or we’re gonna have beef.

  • Yes! Our main probiotic, DE111®, is backed by over 30 clinical studies for a variety of different benefits.

  • We got hungry. Don't worry, we didn't actually bite out of it.

  • We sell delectable, gut-friendly chocolate—so you can feel good while you snack dirty. We are not a supplement company, that is insulting!

  • Our chocolate stays fresh for about 12 months if stored properly. But let’s be real—you’ll eat it way before then.

  • Right on the pouch! Or check our product pages for a full breakdown of what’s inside.

  • Ever seen chocolate get white or streaky? That’s bloom—it happens when cocoa butter or sugar crystallizes. It is still safe to eat and more than delicious, just not as pretty.

  • Yes! We only use ethically sourced chocolate from partners who prioritize fair labor practices and sustainable farming. No shady supply chains—just real, responsible chocolate.

Shipping & orders

  • We ship fast—usually within 2 business days. You'll get tracking once it's out the door.

  • Only within the mainland U.S. for now. Alaska, Hawaii, and territories—we love you, but not yet.

  • Once your order ships, we’ll email you tracking info. Questions? Hit us up at hello@dirtygut.com.

  • We’ve got a No-Melt Guarantee. If it arrives melted, hit us up within 14 days and we’ll refund or replace it. No stress.

Returns & Issues

  • Since it's a perishable product, we cannot offer returns—but if something’s off, email us. We’ll make it more than right!

  • Email us at hello@dirtygut.com within 14 days. We'll fix it, refund it, or replace it—whatever you need.

  • If you want to cancel your order, please email us as soon as possible at hello@dirtygut.com. Due to how fast our team processes orders, we cannot guarantee we'll be able to cancel it.

Wholesale

  • Yes! DIRTY GUT is available in select stores in Maryland and Massachusetts. Check our store locator for the most up-to-date list.

  • Yep. We do wholesale. Whether you’re a retailer, gym, cafe, or something cooler—email wholesale@dirtygut.com and let’s talk.

  • If you want to cancel your order, please email us as soon as possible at hello@dirtygut.com. Due to how fast our team processes orders, we cannot guarantee we'll be able to cancel it.